Here at Chapel Hills we understand that sometimes items you purchase for yourself or loved ones need to be returned. For items purchased with cash, money orders, personal checks we will gladly refund the full amount of money or exchange your item if it is returned within ten days of its purchase. Credit card purchases have a slightly different return policy. As of October 1st, 2003 all major credit card companies started charging merchants a large percentage for returned items. Because of this, we will have to charge a restocking fee if a credit card order is returned.There is no restocking fee if exchanged for something of equal or greater value.